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IT Productivity

How to Fix Distant Bluetooth Audio

After recently getting the Poly Voyager Focus 2 headet to help block the noise of my air conditioning out while on calls all day long, I found they had a very distant Bluetooth audio. This seemed to only happen in calls and was extremely frustrating.

After a bit of investigation, it turned out that Windows 10 had enhancements enabled within the sound device and turning these off corrected the sound.

Steps to Fix Distant Bluetooth Audio

  1. Right click on the speaker in the task bar and select ‘Open Sound Settings’
  2. In the related settings list (top right) – Open “Sound Control Panel”
  3. Select the device in the list and click “properties”
  4. Select Enhancements Tab
  5. Adjust the enhancement’s listed to improve the sound
  6. Click OK
Screenshot of the sound device prioperties, on the enhancements page with all enhancements unchecked.
Windows 10 Sound Device Settings Page

I hope this resolves your issue with distant audio.

Tell me what you think in the comments below or on twitter @timdixon82

By Tim Dixon

Tim Dixon has worked in IT for over 20 years, specifically within the Testing Inspection and Certification industry. Tim has Cone Dystrophy, a progressive sight loss condition that impacts his central vision, colour perception and makes him sensitive to light. He likes to share his experience of life and how he navigates the abyss of uncertainty.

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